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Recruitment Technology Needs Orchestration

The whole is greater than the sum of its parts can't be more true in the current technology landscape. We have IoT which is a combination of multiple technologies to achieve an outcome which can't be fathomed through these individual technologies. There are multiple such examples where we see multiple technologies interacting with each other to produce a result which is considerably more powerful and has much more significant impact than any of these individual technologies. We are seeing similar results being produced in IT departments of organizations. Traditionally, the focus was to bring in softwares or technologies fulfilling a single need. These technologies often worked in silos without any interactions with their adjacent systems and produced sub par results. IT organizations realized this and moved to a systems thinking approach where multiple technologies can be arranged through a systematic approach to achieve more than the sum of individual parts. This is also known as technology orchestration.

We are witnessing this orchestration of technologies across different industries and multiple business functions. However, recruitment is one such function where technologies serving different needs of recruiters are still operating in silos. There are numerous technologies focusing on different aspects of recruitment ranging from NLP enabled resume parsing to AI enabled candidate experience chatbots to analytics enabled decision support tools. While all these technologies perform well individually, they don't have a common thread (underlying technology layer) which can help them interact with each other and produce better outcomes. This has also resulted in issues such as inconsistent candidate experience, poor hiring manager satisfaction and unacceptable hiring outcomes for the business. There is a dire need for an orchestration of these technologies which can enable enterprises to achieve superior recruitment outcomes.

Imagine a scenario where HR managers can source candidate profiles through a single click using AI and big data, parse them for suitable profiles through NLP and ML, setup interviews effortlessly through chatbots, and interview candidates through video interviewing solution and remote assessment solutions. While all this is possible through individual technologies, candidates and HR managers need to interact with multiple technologies and interfaces which makes the process cumbersome. Orchestration of individual recruitment technologies can result in a streamlined, seamless and standardized candidate experience which can enable better recruitment outcomes for the organization. This also optimizes the recruitment process for the recruiter or HR manager all the way from sourcing the candidates to onboarding them.

Orchestrating recruitment technology promises a lot of benefits and it is high time that either enterprises or technology vendors or other third-party stakeholders take a stab at it to optimize the recruitment process for everyone.

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